Frequently Asked Questions

Sometimes things need a little clarification, this is a selection of our customers most common questions which we hope will be assistance to you


For Our ‘Exclusive Courses’ Hosted On This Site

I’m undecided, how can I get a preview before I buy

We understand that sometimes you might want to just get a little more insight as to what the course contains before you actually enrolled. This reason although courses include some free preview elements. Simply navigate to the course page and look through the course curriculum. The free to preview items will be clearly marked.

Are these DVDs, videos or items I download

Each course material is different, being optimised to deliver the actual content of the course. Typically you will access a mixture of online videos, which you view in your browser, and downloadable PDF files. Where appropriate this information is complemented with infographics, quizzes and audio files. In addition your learning experience will be enhanced by participating in any online discussions from fellow students.

What do I need to take the courses I enrolled in

The simple answer is an Internet connection and web browser. All our courses can be accessed online, wherever you are in the world and need no further equipment other than your ability to access the online site and to login to any course you have enrolled in.

Is there a secure payment option

Yes there is once you go through our website and click the enroll button you will actually then be taken off to PayPal to complete your payment. We use their highly secure infrastructure To ensure that our enrolling students details are protected and that you can be confident that the transaction is secure. When you are on the PayPal site make sure you look At the address of the website in the your browser URL, address bar and check that it shows a secure padlock.

How Do I Create An Account On This Site?

Simply click the “sign up” button, enter your name, best email address and your account will be created once you pay to enroll! Don’t forget to check your email for more information!

How long can I access my course?

Once your course is purchased you have lifetime access to all course materials! Just like an on-demand channel!

Can I access the courses on a mobile phone

Provided that this is a modern smart phone with an Internet browser and it is capable of playing video content than yes. You can access our website and hence the enrolled courses are a web browser and provided any device you use be it PC, tablet or smart phone as an Internet browser then you should be okay. We are testing this is to look at any of the free preview videos or the videos on the course information pages and if his play okay then you should be all right once you start to view the course.

What if I don’t live in the United States or Europe

The advantage of delivering the courses online and access through your web browser is that your own location does not matter. You can live anywhere in the world, provided you have Internet access, and you will be able to access the course.

Do I get personalised tuition

No the content of these courses is tailored to be able to be delivered remotely through videos, PDF workbooks and other such medium such that you do not need personalised, hands-on tuition. Your able at any time to pause the lecture and to restart or even completely retake any of the modules within the course as many times as you wish.

Do you give refunds

We hope you appreciate that the nature of an online course is that once you have accessed the secure course area then you have access to all the materials and we could not give a refund in these circumstances. For this reason each of the course curricula is clearly laid out before you enrol and there will be modules that you can freely access so that you can see the nature and type in the material that will be delivered before you make your purchase decision.

I want to buy a second course, do I get a discount

We regularly publish offers to our existing students and bundle courses together so that you can buy several one low price. Of course, we hope you will find the pricing of our courses very competitive but encourage you to keep your eye open for any emails from us which may contain a limited duration special offer on further courses.

Can I Enroll In More Than One Course At A Time?

Absolutely! You Can Enroll In As Many Courses of Mine As You Would Like At Anytime!


For Our Udemy Courses

Why Am I Redirected To “Udemy” When I Try To Enroll In These Courses?

Currently I host some of my courses through Udemy and teach within that community. I offer those courses here at a good discount over the normal prices.

Udemy is currently the leading online learning marketplace with over 9,000,000+ students and over 350,000+ courses. This allows these courses to be available on-demand to this large student population.

Are there any costs associated with creating an account on Udemy?

No! Creating an account is entirely free and there are never any maintenance fees.

How Do I Create An Account On Udemy?

Simply click the “sign up” button, enter your name, best email address and your Udemy account will be created! Don’t forget to check your email for more information!

How long can I access my course?

Once your course is purchased on Udemy, you have lifetime access to all course materials! Just like an on-demand channel!

Do You Have A Refund Policy?

Yes. Udemy offers you a 30-Day Money Back Guarantee. No Questions Asked.

Can I Enroll In More Than One Course At A Time?

Absolutely! You Can Enroll In As Many Courses of Mine As You Would Like At Anytime!